Service
With us, it’s all about you.
Original spare parts, repair and cleaning
Our customers are our top priority, which is why we have a wide range of original spare parts, options for repairing paint damage and cleaning for our used clothing containers. On the one hand, we want to ensure that your containers are always in perfect condition, and on the other hand, we also want to contribute to the sustainability concept of the circular economy.
Please contact us by e-mail or telephone for orders.
Original spare parts
The longevity of our containers is close to our hearts, which is why our spare parts are quickly available and can be ordered as needed. We want to make it as easy as possible for you to find the right spare part, which is why we have created a spare parts list that includes all available components.
Paintwork
In the event that existing containers have minor damage or require extensive painting, we offer you two options for touching up.
Spray: 400 ml in your RAL color.
1-component paint for mobile repair of minor paint damage.
Repair kit: 10 kg of 2-component paint in your RAL colour
The hardener and thinner quantities required for mixing are supplied in separate containers.
Cleaning
In cooperation with our partner NORTECH, we have developed a special cleaning agent that is particularly suitable for removing graffiti on our containers. Thanks to the laminate layer that protects our containers, almost all graffiti can be removed without damaging the surface.
Global delivery coordination
We know that it is of great importance to our customers that their orders arrive safely and on time at the desired location. That’s why, from the moment the order is placed, we take over the organisation and coordination of the entire delivery in the name and on behalf of the customer, and are also your contact for any questions or problems that may arise during the delivery process.
In doing so, our team works in close collaboration with specialised partner companies to ensure that your order is sent on its way as quickly as possible after we have received the delivery location from you. Furthermore, we always keep you informed about the delivery progress from this point on.
For transport within Europe, we use a standard 40-ton truck ( truck with trailer) that can take up to 24 Collecting Box containers or smaller delivery vans for up to 4 Collecting Box containers (max. 1 ton). For transport outside Europe we use 40ft containers for sea freight, which can take up to 20 Collecting Box containers.
In all cases, the customer is responsible for unloading the used clothing containers at their destination, which requires an appropriate forklift. If you do not have a forklift available, we are happy to provide one of our forklifts as an additional service.
We want to make sure that you don’t have to worry about the delivery of your used clothing containers. Just let us know where you would like the containers and we will take care of the rest.
